Sephora Retail Assistant

Queensland • Australia

Friday, October 17, 2025

Sephora, a distinguished member of the global luxury conglomerate Louis Vuitton Moet Hennessey (LVMH), stands as a beacon in the beauty retail industry. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores and a burgeoning online platform, with plans for continued expansion. The company offers diverse opportunities not only in retail locations but also at its head office in Sydney CBD, fostering a dynamic and inclusive work environment.

1. Provide exceptional customer service and create a welcoming environment for clients.
2. Assist customers in discovering Sephora's range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program and its benefits to customers.
5. Stay informed about new products and beauty trends to enhance customer experience.
6. Engage in cross-training and in-store beauty expert training sessions.
7. Collaborate with fellow Beauty Advisors to share knowledge and insights.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for three full days of work, including late nights and weekends, particularly from Thursday to Sunday.

1. Excellent interpersonal and relationship-building skills.
2. Strong observational skills for identifying customer needs and beauty trends.
3. Ability to provide personalized beauty advice and product recommendations.

Beginner level experience in retail or customer service is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including personal development opportunities, gifted products, store discounts up to 45%, paid parental, birthday, and personal leave, discounted gym memberships, mental health well-being programs, life insurance, and a vibrant social calendar.

Sephora fosters a culture of diversity, inclusion, and continuous learning. As part of the LVMH group, Sephora provides a platform for career growth and personal development within a supportive and innovative environment. The company values the unique contributions of each employee and encourages a collaborative spirit.