Sephora Retail Assistant

Sephora, a leader in the global beauty retail industry, is part of the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a strong presence in Australia and New Zealand, Sephora operates approximately 35 stores and maintains a dynamic online platform. The brand is committed to expanding its reach and influence, offering diverse opportunities for career growth both locally and internationally within the LVMH family of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering Sephora's range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program and its benefits to customers.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Share product knowledge and beauty trends with customers and team members.
7. Build and maintain relationships with clients and fellow team members.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for key trading times, including late nights and weekends.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to stay informed about new products and beauty trends.
4. Willingness to learn and participate in training sessions.

Previous sales experience in a retail or customer-facing environment is required.

$28.08 per hour plus superannuation and weekend loading.

Benefits include opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. The company is committed to providing a supportive environment that encourages continuous learning and career growth within the global LVMH community.