Sephora Retail Assistant

Queensland • Australia

Friday, October 17, 2025

Sephora, a leading global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a strong presence in Australia and New Zealand, Sephora operates approximately 35 stores and a growing online platform, with plans for continuous expansion. The brand offers diverse career opportunities both in-store and at its head office located in Sydney CBD.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's product offerings across beauty, skincare, haircare, and wellness.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program and its benefits to customers.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Share knowledge of iconic brands with customers and team members.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days across key trading times, including late nights and weekends.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Strong observational skills for identifying new products and beauty trends.
3. Ability to provide personalized customer experiences.

Beginner level experience in retail or customer service is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. As part of the LVMH community, Sephora encourages continuous learning and career growth, providing a dynamic environment for personal and professional development.