Sephora Retail Assistant

Queensland • Australia

Thursday, October 16, 2025

Sephora, a distinguished member of the Louis Vuitton Moët Hennessy (LVMH) Group, stands as a global leader in the beauty retail industry. As part of the world's largest luxury goods conglomerate, Sephora offers a dynamic and inclusive work environment. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores and continues to expand its online platform. The company is committed to fostering diversity and empowering individuals to redefine beauty standards.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain knowledge of new products and beauty trends to educate customers.
6. Collaborate with fellow Beauty Advisors to enhance team performance.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work during key trading times, including late nights and weekends.

1. Strong interpersonal and communication skills.
2. Ability to build relationships with clients and team members.
3. Keen interest in beauty trends and product knowledge.
4. Adaptability to learn and apply new information quickly.

Previous experience in a retail or customer-facing role is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package, including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and creativity. As part of the LVMH Group, Sephora provides a collaborative environment where employees are encouraged to explore and grow within the global luxury brand community.