Sephora Retail Assistant

Queensland • Australia

Tuesday, July 1, 2025

Sephora, a prestigious name in the beauty retail sector, operates under the umbrella of the esteemed LVMH Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora boasts approximately 35 stores and a burgeoning online platform, with plans for continuous expansion. The brand is renowned for its commitment to diversity and innovation in beauty, offering a dynamic work environment and opportunities for career growth within the global luxury market.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Promote and educate customers about Sephora's CRM program and its benefits.
4. Engage in continuous learning through Sephora's online platform and in-store training sessions.
5. Collaborate with fellow Beauty Advisors to share product knowledge and enhance customer experience.
6. Maintain store standards and contribute to a positive team environment.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for key trading times, including late nights and weekends.
3. Ability to build strong relationships with clients and team members.

1. Excellent interpersonal and communication skills.
2. Strong observational skills to stay updated on beauty trends and products.
3. Passion for beauty and customer service.
4. Ability to work collaboratively in a team setting.

Prior experience in retail or a customer-facing role is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including personal development opportunities, store discounts up to 45%, gifted products, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging employees to explore and grow within the beauty industry. The company is committed to providing a supportive environment that values continuous learning and professional development.