Sephora Retail Assistant

Brisbane Australia

Thursday, January 30, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, stands as a beacon of innovation and diversity in the beauty industry. With a robust presence across Australia and New Zealand, Sephora offers a dynamic retail environment complemented by a burgeoning online platform. The brand is committed to expanding its footprint while fostering a culture of inclusivity and personal growth.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Advise customers on beauty, skincare, haircare, and wellness products, leveraging extensive product knowledge.
3. Promote Sephora's CRM program and its benefits to enhance customer experience.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Collaborate with team members to share knowledge and insights on iconic brands.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for key trading times, including late-night and weekends.

1. Excellent interpersonal skills to build relationships with clients and team members.
2. Keen interest in beauty trends and techniques.
3. Ability to provide personalized customer service.

Previous experience in sales within a retail or customer-facing environment is required.

$27/hr plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a unique online learning platform.

Sephora champions a vibrant and inclusive workplace culture where diversity is celebrated. The brand is dedicated to fostering an environment that encourages continuous learning and personal growth, ensuring that every employee feels valued and empowered.