Sephora Retail Assistant

Perth • Australia

Thursday, October 16, 2025

Sephora, a prestigious name in the beauty retail industry, operates under the umbrella of the Louis Vuitton Moet Hennessy (LVMH) Group, the world's largest luxury goods conglomerate. With a strong presence in Australia and New Zealand, Sephora boasts approximately 35 stores and a burgeoning online platform, with plans for continued expansion. The brand offers diverse opportunities not only within its retail stores but also at its head office located in Sydney's Central Business District.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's wide range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program and educate customers on its benefits.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Share product knowledge with customers and team members.
7. Maintain availability for key trading times, including late nights and weekends.

1. Previous sales experience in a retail or customer-facing environment.
2. Excellent interpersonal skills for building relationships with clients and team members.

1. Strong customer service skills.
2. Ability to stay informed about new products and beauty trends.
3. Effective communication and teamwork abilities.
4. Willingness to learn and adapt to new information.

Previous experience in sales or customer service roles is required.

$28.08 per hour plus superannuation and weekend loading.

Benefits include opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. The brand is committed to providing equal opportunities and creating a supportive environment where all team members can excel.