Sephora Retail Assistant

Sephora, a distinguished member of the Louis Vuitton Moet Hennessey (LVMH) Group, stands as a beacon in the global beauty retail industry. Renowned for its commitment to diversity and innovation, Sephora offers unparalleled opportunities for career growth and personal development within its expansive network of stores across Australia, New Zealand, and beyond.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering and selecting beauty products across various departments including skincare, haircare, and wellness.
3. Participate in initial onboarding and continuous learning through Sephora's unique online platform and field training.
4. Promote Sephora's CRM program and its benefits to customers.
5. Engage in cross-training and in-store beauty expert training sessions.
6. Maintain knowledge of new products and beauty trends to enhance customer experience.
7. Collaborate with team members to share knowledge and improve service delivery.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Ability to build and maintain relationships with clients and team members.
3. Keen interest in beauty trends and product knowledge.
4. Strong customer service orientation.

Beginner level experience in retail or customer service is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, product discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, and access to a unique online learning platform.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and growth. As part of the LVMH Group, employees have access to a global network of luxury brands and career opportunities.