Sephora Retail Assistant

Perth • Australia

Thursday, January 30, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, stands as a beacon of beauty innovation and diversity. With a robust presence across Australia and New Zealand, Sephora offers a dynamic retail environment complemented by a thriving online platform. The brand is committed to expanding its footprint while fostering a culture of inclusivity and personal growth.

1. Provide exceptional customer service by creating a welcoming environment and addressing customers' unique needs.
2. Advise customers on beauty products, skincare, haircare, and wellness offerings.
3. Participate in initial onboarding and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program to enhance customer engagement.
5. Stay informed about new products and beauty trends to share insights with customers and team members.
6. Engage in cross-training and in-store beauty expert training sessions.
7. Build and maintain relationships with clients and team members.

1. Previous sales experience in a retail or customer-facing environment.
2. Ability to work during key trading times, including late nights and weekends.

1. Excellent interpersonal skills.
2. Strong observational skills for identifying beauty trends.
3. Ability to provide personalized customer service.
4. Willingness to learn and share knowledge.

Previous experience in a retail or customer-facing role is required.

$33.75 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, discounts on products, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, and a vibrant social calendar.

Sephora celebrates diversity and is committed to fostering an inclusive environment where every employee can thrive. The brand encourages continuous learning and career growth, offering a supportive community within the broader LVMH family.