Sephora Retail Assistant

Perth • Australia

Friday, January 17, 2025

Sephora, a prestigious name in the global beauty retail industry, operates under the umbrella of the Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence in Australia and New Zealand, Sephora boasts approximately 34 stores and a burgeoning online platform, with plans for continual expansion. The brand offers diverse career opportunities, including roles at its head office located in Sydney CBD.

1. Provide exceptional customer service and create a welcoming environment for customers.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and ongoing learning through Sephora's online platform and field trainers.
4. Promote and explain the features and benefits of Sephora's CRM program to customers.
5. Engage in cross-training and in-store beauty expert training sessions.
6. Share product knowledge with customers and team members.
7. Support the store team by inspiring and helping customers become the best version of themselves.

1. Strong interpersonal skills and ability to build relationships with clients and team members.
2. Keen interest in beauty trends and new products.
3. Ability to provide an amazing customer experience.
4. Willingness to learn and participate in continuous training.
5. Sales experience in a retail or customer-facing environment.

Previous sales experience in a retail or customer-facing environment is preferred.

$27 per hour (Full-Time & Part-Time) plus Superannuation, Commission, and Weekend & Public Holiday loading.

Gifted products throughout the year, up to 45% store discounts, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, discounted gym memberships, opportunities for personal development and career growth within LVMH, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating diversity and ensuring equal opportunity for all employees. The company is committed to creating a supportive environment where employees can thrive and grow, with a focus on continuous learning and development.