Sephora Retail Assistant

Newcastle • Australia

Wednesday, January 14, 2026

Sephora, a distinguished name in the beauty retail industry, is part of the illustrious LVMH Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores and a burgeoning online platform, with plans for continued expansion. The company offers diverse opportunities not only in retail but also at its head office located in Sydney CBD.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering Sephora's diverse range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program to enhance customer experience.
5. Engage in cross-training and in-store beauty expert training sessions.
6. Collaborate with team members to share and expand product knowledge.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for key trading times, including late nights and weekends.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Keen interest in beauty trends and techniques.
3. Ability to provide a high-quality customer experience.

Beginner-level experience in retail or customer-facing roles is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health well-being programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. As part of the LVMH community, Sephora provides endless opportunities for career growth and discovery, encouraging continuous learning and exploration.