Sephora Retail Assistant

Newcastle • Australia

Friday, October 17, 2025

Sephora, a prominent entity within the global luxury conglomerate LVMH, stands as a leading beauty retailer with a commitment to diversity and innovation in the beauty industry. With a robust presence across Australia and New Zealand, Sephora offers a dynamic work environment enriched by opportunities for growth within the expansive network of LVMH's prestigious brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering beauty, skincare, haircare, and wellness products.
3. Participate in onboarding training and ongoing learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program to enhance customer experience.
5. Engage in cross-training and in-store beauty expert training sessions.
6. Share product knowledge and beauty trends with customers and team members.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Ability to build relationships with clients and team members.
3. Keen interest in beauty trends and product knowledge.
4. Flexibility to work during peak trading times, including late nights and weekends.

Previous experience in retail or customer service is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, gifted products, store discounts, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and development. As part of the LVMH group, employees are part of a global community committed to luxury and excellence.