Sephora Retail Assistant

Newcastle • Australia

Tuesday, August 26, 2025

Sephora, a distinguished member of the Louis Vuitton Moet Hennessey Group, stands as a global leader in the beauty retail sector. As part of the world's largest luxury goods conglomerate, Sephora boasts a significant presence across Australia and New Zealand with approximately 35 stores and a burgeoning online platform. The company is renowned for its commitment to diversity, discovery, and the empowerment of individuality, offering a dynamic work environment with ample opportunities for career advancement within the global network of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering Sephora's diverse product offerings across beauty, skincare, haircare, and wellness.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote the features and benefits of Sephora's CRM program to enhance customer experience.
5. Engage in cross-training and in-store beauty expert training sessions to expand product knowledge.
6. Collaborate with fellow Beauty Advisors to share knowledge and foster a team-oriented environment.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days across key trading times, including late-night and weekends.

1. Excellent interpersonal skills to build relationships with clients and team members.
2. Keen observation of new products and beauty trends.
3. Passion for customer service and creating memorable shopping experiences.
4. Ability to work collaboratively in a team-oriented environment.

Previous experience in retail sales or a customer-facing role is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package, including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora fosters a diverse and inclusive workplace culture where employees are encouraged to embrace individuality and continuous learning. The company is committed to providing equal opportunities and creating an environment where all employees can thrive and contribute to the brand's success.