Sephora Retail Assistant

Newcastle • Australia

Monday, May 5, 2025

Sephora, a distinguished name in the global beauty retail sector, operates under the prestigious umbrella of the Louis Vuitton Moet Hennessy (LVMH) Group, the world's largest luxury goods conglomerate. With approximately 30 stores across Australia and New Zealand, Sephora is committed to expanding its footprint while offering a dynamic online shopping experience. The brand is renowned for its dedication to diversity and innovation in beauty, providing employees with opportunities for growth and development within a vibrant and inclusive environment.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program to enhance customer experience.
5. Engage in cross-training and in-store beauty expert training sessions.
6. Collaborate with fellow Beauty Advisors to share knowledge and insights.

1. Strong customer service skills and the ability to create a welcoming shopping environment.
2. Keen interest in beauty trends and product knowledge.
3. Ability to communicate product features and benefits effectively.
4. Willingness to participate in continuous learning and training.
5. Excellent interpersonal skills for building relationships with clients and team members.

Previous sales experience in a retail or customer-facing environment is required.

$27 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, discounts on products, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, and a fun social calendar.

Sephora prides itself on being an equal opportunity employer, fostering an inclusive environment that celebrates diversity. The company is committed to providing a supportive workplace where employees are encouraged to grow and explore their potential within the beauty industry.