Sephora Retail Assistant

Newcastle • Australia

Thursday, January 30, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, stands as a beacon of innovation and inclusivity in the beauty retail sector. With a robust presence across Australia and New Zealand, Sephora offers a dynamic environment where creativity and diversity are celebrated. The brand is committed to expanding its footprint, both in physical stores and online, providing ample opportunities for career growth within the expansive LVMH family.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Advise customers on beauty, skincare, haircare, and wellness products, ensuring they discover the best offerings.
3. Participate in onboarding training and continuous learning sessions to stay updated on Sephora's products and services.
4. Promote the CRM program to help customers maximize their beauty potential.
5. Engage in cross-training and in-store beauty expert training sessions.
6. Collaborate with fellow Beauty Advisors to share knowledge and enhance team performance.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days across key trading times, including late nights and weekends.

1. Excellent interpersonal skills to build relationships with clients and team members.
2. Keen interest in beauty trends and techniques.
3. Ability to provide personalized customer experiences.
4. Strong communication skills.

Previous experience in a retail or customer-facing role is required.

$27/hr plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, product discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and exploration. As part of the LVMH group, employees are part of a global community that values innovation and personal growth.