Sephora Retail Assistant

Melbourne • Australia

Tuesday, November 25, 2025

Sephora, a leading global beauty retailer, is a part of the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a strong presence across Australia and New Zealand, Sephora operates approximately 36 stores and a burgeoning online platform, with plans for continued expansion. The brand is renowned for its commitment to diversity, innovation, and excellence in the beauty industry.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Participate in cross-training and attend in-store beauty expert training sessions.
4. Promote Sephora's CRM program and its benefits to customers.
5. Maintain product knowledge and stay updated on the latest beauty trends and techniques.
6. Collaborate with team members to enhance customer experience and achieve sales goals.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work key trading times, including late nights and weekends.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Keen interest in beauty products and trends.

Previous sales experience in a retail or customer-facing environment is required.

$28.08 per hour plus superannuation and weekend loading.

Benefits include personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and career growth. As part of the LVMH community, employees have access to a wealth of opportunities for personal and professional development.