Sephora Retail Assistant

Melbourne • Australia

Friday, October 24, 2025

Sephora, a prominent name in the global beauty retail sector, operates under the esteemed umbrella of the Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora boasts approximately 35 stores and a burgeoning online platform, with plans for continual expansion. The brand is renowned for its commitment to diversity and innovation in beauty, offering employees the chance to thrive in a dynamic and inclusive environment.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Advise customers on beauty, skincare, haircare, and wellness products.
3. Assist customers in discovering the features and benefits of Sephora's CRM program.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain knowledge of new products and beauty trends to share with customers and team members.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for 3 full days across key trading times, including late nights and weekends.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Strong observational skills to stay updated on beauty trends and products.
3. Ability to provide a high-quality customer experience.

Beginner-level experience in sales or a customer-facing role is required.

$28.08/hr + Super + Weekend loading

Sephora offers opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a unique online learning platform.

Sephora fosters a culture of inclusivity and diversity, celebrating the uniqueness of each employee. The brand is committed to creating a supportive environment that encourages continuous learning and personal growth, with a vibrant social calendar and a focus on employee well-being.