Sephora Retail Assistant

Melbourne • Australia

Wednesday, October 22, 2025

Sephora, a distinguished member of the Louis Vuitton Moet Hennessey Group, stands as a global leader in the beauty retail sector. As part of the world's largest luxury goods conglomerate, Sephora offers a dynamic and diverse work environment. With approximately 35 stores across Australia and New Zealand, alongside a burgeoning online presence, Sephora is committed to continuous expansion and innovation. The brand is renowned for its commitment to diversity, discovery, and empowering individuals to express their unique beauty.

1. Provide exceptional customer service by creating a welcoming environment and embracing the unique needs of each customer.
2. Assist customers in discovering Sephora's range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program to enhance customer experience and engagement.
5. Stay informed about new products and beauty trends to share knowledge with customers and team members.
6. Engage in cross-training and attend in-store beauty expert training sessions.
7. Build and maintain relationships with clients and fellow team members.

1. Minimum 3 years of sales experience in a retail or customer-facing environment.

1. Excellent interpersonal skills to build relationships with clients and team members.
2. Ability to create an exceptional customer experience.
3. Keen observation of beauty trends and product knowledge.
4. Willingness to participate in continuous learning and training sessions.

A minimum of three years in sales within a retail or customer-facing environment is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including opportunities for personal development, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a unique online learning platform.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and creativity. The company is dedicated to providing a supportive environment where employees can thrive and grow. As part of the LVMH community, Sephora encourages continuous learning and career advancement, offering a vibrant social calendar and a commitment to employee well-being.