Sephora Retail Assistant

Melbourne • Australia

Wednesday, October 22, 2025

Sephora, a prestigious brand under the global luxury conglomerate LVMH (Louis Vuitton Moet Hennessy), is renowned for its commitment to diversity and innovation in the beauty industry. With a strong presence across Australia and New Zealand, Sephora operates approximately 35 stores and a burgeoning online platform, with plans for continued expansion. As part of the LVMH group, Sephora offers unparalleled opportunities for career growth within a network of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain up-to-date knowledge of new products and beauty trends.
6. Collaborate with team members to enhance customer experience and store operations.

1. Minimum of 3 years of sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Strong observational skills for identifying customer needs and product trends.
3. Ability to work collaboratively in a team environment.
4. Passion for beauty and wellness products.

Candidates must possess a minimum of 3 years of sales experience in a retail or customer-facing environment.

$28.08 per hour plus superannuation and weekend loading.

Opportunities for personal development in Australia and New Zealand, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a unique online learning platform.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and career development. The brand is committed to providing a supportive environment where employees can thrive and contribute to the company's success.