Sephora Retail Assistant

Melbourne • Australia

Friday, October 3, 2025

Sephora, a prestigious name in the global beauty retail industry, operates under the umbrella of the Louis Vuitton Moet Hennessy (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora is committed to redefining beauty standards through diversity and innovation. The brand offers a dynamic work environment with opportunities for personal and professional growth, supported by a strong network of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in cross-training and attend in-store beauty expert training sessions.
5. Share product knowledge and beauty trends with customers and team members.
6. Maintain store presentation and ensure product availability.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work during key trading times, including late nights and weekends.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Keen interest in beauty products and trends.

Beginner level experience in retail or customer service is required.

$28.08/hr plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package, including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday and personal leave, discounted gym memberships, mental health programs, life insurance, and a unique online learning platform.

Sephora fosters an inclusive and dynamic workplace culture that celebrates diversity and encourages continuous learning and growth. As part of the LVMH community, employees have access to a global network of luxury brands and career advancement opportunities.