Sephora Retail Assistant

Melbourne • Australia

Thursday, October 2, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH (Louis Vuitton Moet Hennessey Group), stands as a beacon of beauty retail excellence. With a robust presence across Australia and New Zealand, Sephora is committed to expanding its footprint, offering a dynamic range of opportunities both in-store and at its Sydney CBD headquarters. As a leader in the luxury beauty sector, Sephora is renowned for its commitment to diversity, innovation, and the empowerment of its workforce.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's diverse range of beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain up-to-date knowledge of new products and beauty trends.
6. Collaborate with fellow Beauty Advisors to enhance team performance.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to build relationships with clients and team members.
4. Keen interest in beauty products and trends.
5. Willingness to learn and adapt to new information.

Beginner level experience in retail or customer service environments is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, product discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture that celebrates individuality and encourages continuous learning and growth. As part of the LVMH family, employees are immersed in a community that values innovation, collaboration, and the pursuit of excellence.