Sephora Retail Assistant

Melbourne • Australia

Friday, September 19, 2025

Sephora, a distinguished member of the Louis Vuitton Moet Hennessey (LVMH) Group, stands as a beacon of innovation and diversity in the global beauty retail landscape. As part of the world's largest luxury goods conglomerate, Sephora offers expansive opportunities for career growth and personal development across its network of stores in Australia, New Zealand, and beyond. With a commitment to redefining beauty standards, Sephora empowers its employees to inspire and serve customers with excellence.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Advise customers on beauty products, skincare, haircare, and wellness offerings.
3. Stay informed about new products and beauty trends to enhance customer experience.
4. Promote Sephora's CRM program and its benefits to customers.
5. Participate in cross-training and in-store beauty expert training sessions.
6. Collaborate with team members to share knowledge and improve service delivery.

1. Minimum of 3 years of sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Keen interest in beauty products and trends.
5. Proficiency in promoting and explaining CRM programs.

Applicants must have a minimum of 3 years of experience in a retail or customer-facing role, demonstrating strong interpersonal skills and a passion for customer service.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health well-being programs, life insurance, and access to a unique online learning platform.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and promoting a collaborative environment. As part of the LVMH Group, employees are encouraged to explore career growth opportunities within a global network of luxury brands. The company values continuous learning and development, ensuring employees are equipped with the knowledge and skills to excel.