Sephora Retail Assistant

Melbourne • Australia

Wednesday, August 6, 2025

Sephora, a prominent name in the beauty retail industry, operates under the umbrella of the Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a strong presence across Australia and New Zealand, Sephora boasts approximately 35 stores and a burgeoning online platform, with plans for continued expansion. The brand is renowned for its commitment to diversity and innovation in beauty, offering employees opportunities for growth within a global network of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's beauty, skincare, haircare, and wellness products.
3. Promote and educate customers on the features and benefits of Sephora's CRM program.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain knowledge of new products and beauty trends to enhance customer experience.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days across key trading times, including late-night and weekends.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Keen interest in beauty products and trends.
3. Ability to provide a personalized customer experience.

Beginner level experience in retail or a customer-facing role is required.

$35.10 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a unique online learning platform.

Sephora prides itself on being an equal opportunity employer, fostering an inclusive workplace that celebrates diversity. The company is committed to providing a supportive environment where employees can thrive and grow professionally.