Sephora Retail Assistant

Melbourne • Australia

Friday, August 1, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH (Louis Vuitton Moet Hennessy), stands as a leading beauty retailer with a commitment to diversity and discovery in the beauty industry. With a strong presence across Australia and New Zealand, Sephora operates approximately 35 stores and continues to expand its reach both in physical locations and through a robust online platform. The brand offers a dynamic work environment with opportunities for personal and professional growth within the global network of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering Sephora's diverse range of products across beauty, skincare, haircare, and wellness.
3. Promote Sephora's CRM program to enhance customer experience and loyalty.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain a comprehensive knowledge of new products and beauty trends.
6. Collaborate with fellow Beauty Advisors to share knowledge and improve team performance.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for 3 full days of work, including late nights and weekends.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to observe and adapt to new beauty trends and techniques.
4. Willingness to engage in continuous learning and development.

Beginner level experience in retail or customer service environments is required.

$28.08 per hour for part-time or $35.10 per hour for casual positions, plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging employees to explore and grow within the company. As part of the LVMH group, Sephora provides a collaborative environment with endless opportunities for career advancement and personal discovery.