Sephora Retail Assistant

Melbourne • Australia

Friday, July 25, 2025

Sephora, a leading global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores and a growing online platform, with plans for continued expansion. The brand is renowned for its commitment to diversity, discovery, and empowering individuals to express their unique beauty.

1. Provide exceptional customer service and create a welcoming environment for customers.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Participate in cross-training and in-store beauty expert training sessions.
4. Promote Sephora's CRM program and its benefits to customers.
5. Maintain knowledge of new products and beauty trends.
6. Collaborate with team members to enhance customer experience.

1. Minimum of 3 years of sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Strong ability to build relationships with clients and team members.
3. Keen interest in beauty products and trends.
4. Ability to work effectively in a team environment.

A minimum of 3 years of experience in a retail or customer-facing role is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, store discounts up to 45%, gifted products, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. The company is committed to providing equal opportunities and creating a supportive environment for all team members.