Sephora Retail Assistant

Melbourne • Australia

Thursday, July 17, 2025

Sephora, a leading global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With approximately 35 stores across Australia and New Zealand, alongside a burgeoning online presence, Sephora is committed to expanding its footprint. The company offers diverse opportunities not only in retail but also at its head office located in Sydney's Central Business District.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Advise customers on beauty products across various departments including skincare, haircare, and wellness.
3. Participate in initial onboarding and continuous learning through Sephora's online platform and field trainers.
4. Assist customers in understanding the features and benefits of Sephora's CRM program.
5. Stay informed about new products and beauty trends to enhance customer experience.
6. Engage in cross-training and attend in-store beauty expert training sessions.
7. Collaborate with team members to share knowledge and improve service delivery.

1. Strong interpersonal skills to build relationships with clients and team members.
2. Ability to create an exceptional customer experience.
3. Keen interest in beauty products and trends.
4. Willingness to learn and expand product knowledge.
5. Ability to work collaboratively in a team environment.

Previous sales experience in a retail or customer-facing environment is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, product discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health well-being programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. As part of the LVMH community, Sephora is committed to creating a supportive environment that encourages continuous learning and career growth.