Sephora Retail Assistant

Melbourne • Australia

Tuesday, June 17, 2025

Sephora, a distinguished member of the LVMH Group, stands as a global leader in the beauty retail sector. With a robust presence across Australia and New Zealand, Sephora offers a dynamic work environment enriched by the expansive reach of the world's largest luxury goods conglomerate. The brand is committed to fostering diversity and discovery, empowering individuals to redefine beauty standards.

1. Provide exceptional customer service and create a welcoming environment for customers.
2. Assist customers in discovering and selecting beauty products across various departments including skincare, haircare, and wellness.
3. Participate in initial onboarding training and continuous learning programs.
4. Promote and explain the benefits of Sephora's CRM program to customers.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Maintain knowledge of new products and beauty trends to enhance customer experience.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Keen interest in beauty products and trends.
5. Flexibility to work during peak trading times, including late nights and weekends.

Previous experience in sales or a customer-facing role is preferred.

$27/hr plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a vibrant social calendar.

Sephora prides itself on being an inclusive and diverse workplace that celebrates individuality and creativity. The company encourages continuous learning and career growth, providing a supportive environment where employees can thrive and make a significant impact.