Sephora Retail Assistant

Melbourne • Australia

Wednesday, June 4, 2025

Sephora, a distinguished entity within the global luxury conglomerate Louis Vuitton Moet Hennessey (LVMH), stands as a beacon in the beauty retail sector. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores, complemented by a dynamic online platform. The brand is committed to continuous expansion, offering diverse opportunities for career advancement both locally and within the global network of LVMH's prestigious luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Advise customers on beauty products, skincare, haircare, and wellness offerings.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain product knowledge and stay updated on beauty trends and techniques.
6. Collaborate with team members to enhance customer experience.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Ability to build relationships with clients and team members.
3. Keen interest in beauty products and trends.
4. Strong customer service orientation.

Previous experience in a retail or customer-facing role is required.

$27/hr plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a fun social calendar.

Sephora fosters a culture of diversity and inclusion, celebrating individuality and empowering employees to thrive. As part of the LVMH group, Sephora provides a collaborative and dynamic work environment with endless opportunities for discovery and career growth.