Sephora Retail Assistant

Melbourne • Australia

Tuesday, May 27, 2025

Sephora, a prominent name in the global beauty retail industry, operates under the auspices of the Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a significant presence across Australia and New Zealand, Sephora boasts approximately 35 stores and a burgeoning online platform, with plans for continued expansion. The brand is renowned for its commitment to diversity and innovation in beauty, offering a dynamic work environment that encourages personal and professional growth.

1. Provide exceptional customer service by creating a welcoming environment and addressing customers' unique needs.
2. Advise customers on beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program and assist customers in understanding its benefits.
4. Participate in cross-training and attend in-store beauty expert training sessions.
5. Share product knowledge and beauty trends with customers and team members.
6. Maintain store standards and assist with merchandising as needed.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work 3 full days across key trading times, including late nights and weekends.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Keen interest in beauty trends and products.

Prior experience in a retail or customer-facing role is required.

$27/hr plus Super and weekend loading.

Sephora offers a range of benefits including product discounts up to 45%, gifted products, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a unique online learning platform.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and growth. As part of the LVMH Group, employees have access to a global network of luxury brands and opportunities for career advancement.