Sephora Retail Assistant

Melbourne • Australia

Tuesday, May 20, 2025

Sephora, a renowned global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessy Group, the world's largest luxury goods conglomerate. With a significant presence in Australia and New Zealand, Sephora offers a dynamic work environment across its numerous stores and online platform, along with a head office located in Sydney's CBD. The brand is committed to fostering diversity and discovery in beauty, empowering individuals to embrace their unique qualities.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Collaborate with team members to share knowledge and enhance customer experience.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days across key trading times, including late nights and weekends.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Keen interest in beauty trends and product knowledge.
3. Ability to provide a personalized customer experience.

Previous experience in retail or a customer-facing role is required.

$27/hr (Full-Time) / $33.75 (Casual) + Superannuation + Weekend loading.

Sephora offers opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and a fun social calendar.

Sephora celebrates diversity and is committed to fostering an inclusive environment. The company values continuous learning and career growth, encouraging employees to explore and expand their knowledge within the beauty industry.