Sephora Retail Assistant

Melbourne • Australia

Monday, May 5, 2025

Sephora, a distinguished member of the global Louis Vuitton Moet Hennessey Group, stands as a leading authority in the beauty retail industry. As part of the world's largest luxury goods conglomerate, Sephora offers an expansive range of opportunities across its 35 stores in Australia and New Zealand, complemented by a dynamic online platform. The brand is renowned for its commitment to diversity, innovation, and the empowerment of individuality, making it a coveted employer in the luxury retail sector.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering Sephora's diverse product offerings across beauty, skincare, haircare, and wellness.
3. Promote and explain the benefits of Sephora's CRM program to enhance customer experience.
4. Participate in cross-training and attend in-store beauty expert training sessions.
5. Contribute to a team-oriented environment by sharing knowledge and learning from fellow Beauty Advisors.

1. Strong interpersonal skills with the ability to build relationships with clients and team members.
2. Keen interest in beauty products and trends.
3. Ability to provide an exceptional customer experience.
4. Willingness to learn and adapt to new training and product knowledge.
5. Sales experience in a retail or customer-facing environment.

Previous sales experience in a retail or customer-facing environment is preferred.

$27/hr + Super + Weekend loading

Sephora offers a comprehensive benefits package including opportunities for personal development, store discounts up to 45%, gifted products, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture that celebrates individuality and encourages continuous learning and growth. As part of the LVMH community, employees are immersed in an environment that values innovation, collaboration, and personal development.