Sephora Retail Assistant
Sephora, a distinguished name in the beauty retail sector, is part of the prestigious Louis Vuitton Moet Hennessy (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora operates approximately 30 stores and a thriving online platform, with plans for continued expansion. The brand is renowned for its commitment to diversity, discovery, and empowering individuals to embrace their unique beauty.
- Provide exceptional customer service and create a welcoming environment for customers.
- Assist customers in discovering Sephora's beauty, skincare, haircare, and wellness products.
- Participate in cross-training and in-store beauty expert training sessions.
- Promote and explain the features and benefits of Sephora's CRM program.
- Maintain up-to-date knowledge of new products and beauty trends.
- Availability for 3 full days across key trading times, including late nights and weekends.
- Strong interpersonal skills to build relationships with clients and team members.
- Ability to create an exceptional customer experience.
- Keen interest in beauty trends and techniques.
- Willingness to learn and share knowledge about iconic brands.
Previous sales experience in a retail or customer-facing environment is required.
$27/hr + Super + Weekend loading
Sephora offers a range of benefits including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.
Sephora fosters an inclusive and diverse workplace culture where employees are encouraged to embrace their individuality and creativity. The company is committed to providing a supportive environment that promotes continuous learning and career growth within the global LVMH community.


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