Sephora Retail Assistant

Melbourne • Australia

Friday, January 3, 2025

Sephora, a prestigious name in global beauty retail, operates under the esteemed umbrella of the Louis Vuitton Moet Hennessy (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora boasts approximately 34 stores and a burgeoning online platform, with plans for continued expansion. The brand offers diverse opportunities not only in retail locations but also at its head office situated in Sydney's central business district.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Advise customers across various departments, including beauty, skincare, haircare, and wellness.
3. Participate in continuous learning through Sephora's online platform and in-store training sessions.
4. Promote Sephora's CRM program and its benefits to customers.
5. Stay informed about new products and beauty trends to enhance customer experience.
6. Collaborate with team members to share knowledge and improve service delivery.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal skills for building client and team relationships.
2. Strong observational skills for identifying beauty trends and customer needs.
3. Ability to provide a high level of customer service.
4. Willingness to participate in ongoing training and development.

Previous experience in a retail or customer-facing role is required.

$27 per hour plus superannuation, commission, and additional loading for weekends and public holidays.

Gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, mental health programs, life insurance, discounted gym memberships, and opportunities for personal development.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and growth. As part of the LVMH family, employees have access to a global network of luxury brands, promoting career advancement and personal development.