Sephora Retail Assistant

Canberra • Australia

Tuesday, June 17, 2025

Sephora, a distinguished name in the beauty retail industry, is a part of the prestigious LVMH Group, the world's largest luxury goods conglomerate. With a strong presence across Australia and New Zealand, Sephora offers a dynamic work environment with opportunities for career advancement within its 35 stores and expanding online platform. The brand is committed to fostering diversity and innovation in the beauty sector.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's diverse range of beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program to enhance customer engagement and satisfaction.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain product knowledge and stay informed about the latest beauty trends and techniques.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to build and maintain relationships with clients and team members.
4. Keen interest in beauty products and trends.
5. Adaptability to work across various departments.

Previous experience in retail or a customer-facing role is required.

$27/hr + Super + Weekend loading

Sephora offers a comprehensive benefits package including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora prides itself on being an inclusive and diverse workplace, celebrating individuality and fostering an environment where employees can thrive. The company is committed to equal opportunity and creating a supportive community for all team members.