Sephora Retail Assistant

Brisbane • Australia

Monday, August 11, 2025

Sephora, a leading global beauty retailer, is part of the esteemed Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores and a burgeoning online platform, with plans for continued expansion. The company offers diverse opportunities not only in retail but also at its head office located in Sydney CBD.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering products across beauty, skincare, haircare, and wellness departments.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain knowledge of new products and beauty trends to enhance customer experience.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Ability to observe and adapt to new products and beauty trends.
3. Strong customer service orientation.

Beginner level experience in retail or a customer-facing role is required.

$28.08/hr (PT) + Super + Weekend loading

Sephora offers a range of benefits including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a fun social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating diversity and ensuring equal opportunity for all employees. The company is committed to creating an environment where employees can thrive and grow, supported by continuous learning and development opportunities.