Sephora Retail Assistant

Brisbane • Australia

Thursday, July 31, 2025

Sephora, a prestigious name in the global beauty retail industry, is part of the Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With approximately 35 stores across Australia and New Zealand and a burgeoning online presence, Sephora is committed to expanding its reach and influence in the beauty sector. The brand offers diverse career opportunities both in-store and at its head office located in Sydney's Central Business District.

1. Provide exceptional customer service by creating a welcoming environment and addressing customers' unique needs.
2. Assist customers in discovering Sephora's diverse range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding and continuous learning through Sephora's online platform and field training.
4. Promote Sephora's CRM program to enhance customer experience.
5. Stay informed about new products and beauty trends to offer knowledgeable advice.
6. Engage in cross-training and attend in-store beauty expert training sessions.
7. Collaborate with fellow Beauty Advisors to share knowledge and insights.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days, including late nights and weekends.
3. Commitment to providing outstanding customer service.

1. Excellent interpersonal and communication skills.
2. Ability to build strong relationships with clients and team members.
3. Keen interest in beauty products and trends.
4. Proficiency in promoting customer loyalty programs.

Previous experience in retail or a customer-facing role is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, product discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and growth. As part of the LVMH Group, Sephora offers a dynamic environment where employees can thrive and advance their careers.