Sephora Retail Assistant
Sephora, a distinguished name in the global beauty retail sector, operates under the prestigious umbrella of the Louis Vuitton Moet Hennessy Group, the world's preeminent luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora boasts approximately 35 stores and a burgeoning online platform, with plans for continuous expansion. The brand is renowned for its commitment to diversity, discovery, and empowering individuals to embrace their unique beauty.
- Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
- Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
- Participate in cross-training and in-store beauty expert training sessions.
- Promote and explain the features and benefits of Sephora's CRM program.
- Contribute to the store team by sharing product knowledge and beauty trends.
- Maintain store standards and participate in merchandising activities.
- Previous sales experience in a retail or customer-facing environment.
- Availability to work during key trading times, including late nights and weekends.
- Excellent interpersonal and communication skills.
- Ability to build and maintain relationships with clients and team members.
- Keen interest in beauty trends and product knowledge.
- Strong customer service orientation.
Previous experience in a retail or customer-facing role is required.
$28.08 per hour plus superannuation and weekend loading.
Sephora offers a range of benefits including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a fun social calendar.
Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. As part of the LVMH Group, Sephora provides a dynamic environment with endless opportunities for career growth and discovery.


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