Sephora Retail Assistant

Sephora, a distinguished entity within the Global Louis Vuitton Moet Hennessey Group, stands as a preeminent global beauty retailer. As part of the world's largest luxury goods conglomerate, Sephora offers expansive career opportunities across its approximately 35 stores in Australia and New Zealand, complemented by a burgeoning online presence. The brand is committed to diversity and discovery, empowering individuals to redefine beauty standards.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's diverse product offerings across beauty, skincare, haircare, and wellness.
3. Promote and educate customers on the benefits of Sephora's CRM program.
4. Engage in continuous learning through Sephora's online platform and in-store training sessions.
5. Participate in cross-training and attend beauty expert training sessions.
6. Collaborate with fellow Beauty Advisors to enhance customer experience.

1. Availability for at least 3 full days, including late nights and weekends, particularly from Thursday to Sunday.

1. Strong interpersonal skills and ability to build relationships with clients and team members.
2. Keen interest in beauty trends and new products.
3. Ability to provide personalized customer service and product recommendations.
4. Willingness to learn and share knowledge with customers and team members.

Previous sales experience in a retail or customer-facing environment is preferred.

$33.75 per hour plus superannuation and weekend loading.

Employees enjoy a range of benefits including product discounts up to 45%, gifted products, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and access to a unique online learning platform.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. The brand is committed to providing equal opportunities and creating a supportive environment for all team members.