Sephora Retail Assistant

Adelaide Australia

Thursday, January 30, 2025

Sephora, a distinguished name in the beauty retail industry, operates under the prestigious umbrella of the Louis Vuitton Moet Hennessy (LVMH) Group, the world's preeminent luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora boasts approximately 34 stores complemented by a burgeoning online platform, with ambitious plans for continual expansion. The brand offers a myriad of opportunities not only within its diverse retail locations but also at its head office situated in the heart of Sydney's Central Business District.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's extensive range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding and continuous learning through Sephora's online platform and field training.
4. Promote Sephora's CRM program and its benefits to customers.
5. Stay informed about new products and beauty trends to enhance customer experience.
6. Engage in cross-training and in-store beauty expert training sessions.
7. Collaborate with fellow Beauty Advisors to share knowledge and insights.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work during peak trading times, including late nights and weekends.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Keen interest in beauty products and trends.
3. Ability to provide personalized customer service.

Prior experience in sales or a customer-facing role is essential.

$27 per hour plus superannuation, commission, and additional pay for weekend and public holiday shifts.

Sephora offers a range of benefits including gifted products, up to 45% store discounts, paid parental, birthday, and personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development and career growth within the LVMH group.

Sephora is committed to fostering an inclusive and diverse workplace where all employees are valued and empowered. The company celebrates diversity and ensures a supportive environment that encourages continuous learning and exploration. Sephora prides itself on being an equal opportunity employer, dedicated to fairness and transparency in all employment practices.