Sephora Regional Retail Manager

London • UK

Thursday, July 10, 2025

Sephora, a leader in the global beauty retail industry, is renowned for its innovative approach to beauty and its commitment to diversity and inclusivity. As part of the LVMH conglomerate, Sephora offers a dynamic and empowering work environment where employees are encouraged to unlock their potential and contribute to the brand's success. With a mission to create the most loved beauty community in the world, Sephora is dedicated to providing exceptional customer experiences and fostering a culture of belonging.

1. Drive sales and KPI performance across the region, identifying opportunities and delivering targeted action plans.
2. Lead, coach, and develop store managers and their teams to deliver best-in-class customer experiences.
3. Build and maintain a strong, customer-obsessed culture that aligns with Sephora’s brand values.
4. Recruit, retain, and develop exceptional talent through structured development and succession planning.
5. Support employee engagement, manage employee relations cases, and address performance issues in partnership with HR.
6. Amplify in-store activations and ensure stores are animated and positioned as centers of excitement within their malls.
7. Monitor local market trends and competitor activity to inform strategy and share insights with headquarters.
8. Oversee store operations, ensuring stock, merchandising, and back-of-house are in line with Sephora’s standards and policies.
9. Maintain compliance with all health and safety requirements, security procedures, and store presentation expectations.

1. Minimum 5 years of experience in leading fast-paced, high-turnover retail stores.

1. Strong leadership presence with the ability to motivate, develop, and empower large, diverse store teams.
2. Collaborative, team-focused mindset with the confidence to work independently.
3. Proactive, solution-focused approach with a meticulous eye for operational detail.
4. Valid driving license and flexibility to travel across the UK.
5. Passion for the beauty industry and the Sephora brand.

A minimum of 5 years of experience in leading fast-paced, high-turnover retail stores is required.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities to innovate and lead. Employees experience fulfillment through work that delights clients and inspires the industry.

Sephora fosters a community where authenticity is embraced, and the strength of differences fuels collective spirit. The culture is one of empowerment, learning, and growth, offering employees the opportunity to innovate and lead in a dynamic environment.