Sephora Regional Manager

São Paulo • Brazil

Wednesday, January 29, 2025

Sephora, a distinguished leader in the luxury cosmetics sector, is renowned globally as the preeminent beauty retailer. As part of the esteemed LVMH group, Sephora offers unparalleled opportunities for growth and success, driven by innovation, creativity, and a steadfast commitment to clients. Joining this illustrious family means playing a pivotal role in shaping the future of beauty.

1. Conduct frequent store visits to evaluate and identify business opportunities to enhance sales growth, profitability, and customer service.
2. Recruit, interview, and select managerial candidates to establish robust internal and external succession plans.
3. Ensure all store employees complete the required SOS training module.
4. Train, motivate, and lead teams to deliver exceptional customer service standards.
5. Collaborate with Human Resources to investigate, evaluate, and resolve employee-related issues.
6. Develop strategies to maximize sales potential while ensuring personnel expenses align with business trends and payroll compliance.
7. Create action plans to increase profit and manage monthly variable expenses through P&L evaluation.
8. Ensure stores adhere to operational procedures and loss prevention policies as per Human Resources guidelines.
9. Demonstrate initiative to drive organizational change, challenge norms, and innovate within the territory, sharing best practices to enhance overall performance.

1. Proven ability to drive sales, profit, and customer experience results within the region.
2. Clear, focused, and strategic vision to impact business trends for the stores under responsibility.
3. Strong leadership and people development skills, with the ability to recruit, train, motivate, and develop direct reports and store teams.
4. Effective collaboration with various leadership levels, employees, and teams.

1. Strategic thinking and vision.
2. Leadership and team development.
3. Recruitment and training expertise.
4. Collaboration and communication skills.

Demonstrated experience in driving sales and profitability in a regional capacity, with a focus on customer experience.

Sephora prides itself on providing a workplace with equitable opportunities for all, celebrating diversity, and fostering an inclusive and respectful environment.

Sephora is committed to creating a diverse and inclusive workplace where every individual is respected and valued. The company celebrates diversity and is dedicated to fostering an environment that encourages innovation and creativity, ensuring that all employees have the opportunity to thrive.