Sephora Regional HR Manager

Toronto • Canada

Wednesday, November 19, 2025

Sephora Canada, a subsidiary of the global luxury conglomerate LVMH (Louis Vuitton Moët Hennessy), is renowned for its commitment to diversity, inclusivity, and innovation in the beauty industry. As an employer, Sephora offers a dynamic and supportive environment where employees are encouraged to unlock their potential and contribute to the brand's mission of making a positive impact in the beauty sector.

1. Implement people strategies related to the Employee Journey aligned with field business initiatives.
2. Establish consistent HR best practices across all stores.
3. Identify opportunities to improve current processes and lead change initiatives.
4. Ensure alignment and execution of HR initiatives and support major HR programs.
5. Coach field managers on time management and HR-related matters.
6. Provide consistent communication to the HR Director, Retail Canada, regarding employee relations issues.
7. Travel to stores within the market proactively and on demand.
8. Guide and train teams on policy interpretation and compliance.
9. Ensure legal compliance with provincial Employment Standards and Human Rights.
10. Investigate and resolve employee relations complaints and concerns.
11. Support Loss Prevention investigations with HR advice and documentation.
12. Diagnose performance concerns and offer effective solutions.
13. Support and reinforce Occupational Health & Safety Regulations.
14. Manage workers’ compensation claims and return-to-work programs.
15. Build and review HR metrics platforms aligned with field initiatives.
16. Support leadership planning processes and employee engagement strategies.
17. Lead the annual performance appraisal process for employees.
18. Partner with Total Rewards on performance appraisal and merit increase processes.
19. Conduct HR onboarding for District Managers and Store Leadership.
20. Conduct regular HR reviews.

1. 3-5 years of HR retail leadership experience.
2. University or College degree in Human Resources Management.
3. Strong grasp of Canadian Employment Law and HR judgment.
4. Fluency in French and English is an asset.

1. Excellent verbal and written communication and presentation skills.
2. Adaptability and team collaboration.
3. Strong organizational and time-management skills.
4. Problem-solving and analytical mindset.
5. Change management expertise.

3-5 years of HR retail leadership experience is required.

University or College degree in Human Resources Management.

Comprehensive compensation package, including competitive salary and bonus potential.

Comprehensive healthcare plan, RRSP matching, hybrid work schedule, vacation and flex days, maternity/paternity leave, tuition reimbursement, 30% discount on merchandise/services, and access to mental health resources.

Sephora Canada fosters a culture of inclusivity, diversity, and empowerment, encouraging employees to connect deeply with others and make a difference every day. The workplace is characterized by a commitment to innovation, talent retention, and a supportive community united in beauty.