Sephora Project Manager, Merchandising Operations

San Francisco • USA

Tuesday, January 28, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and excellence in the global beauty retail landscape. With a presence spanning 35 markets and over 3,000 stores, Sephora is committed to redefining beauty standards and empowering its diverse team of 40,000 passionate individuals. As an employer, Sephora fosters an environment where creativity and individuality are celebrated, offering a platform for professional growth and personal development.

1. Oversee and optimize the utilization of merchandising tools and systems by internal teams and external brand partners.
2. Regularly report on performance metrics, collaborating with IT and merchandising teams to resolve issues and ensure data integrity.
3. Manage communications and provide support related to system enhancements and troubleshooting.
4. Develop and implement comprehensive training programs for effective tool usage.
5. Coordinate the implementation and consolidation of new and existing systems, ensuring minimal disruption to operations.
6. Evaluate and improve current workflow processes in collaboration with merchandising and tech leadership.

1. Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or equivalent work experience.
2. 5+ years of experience in project management with a focus on tech software strategy and program management.
3. Proven experience in change management across large organizations.
4. Strong problem-solving skills and ability to implement effective solutions.
5. Exceptional interpersonal, organizational, and communication skills.

1. Proficiency in managing multi-faceted and complex organizations.
2. Ability to communicate effectively between technical and business partners.
3. Detail-oriented with the ability to manage multiple tasks and deadlines.
4. Leadership skills with experience in managing cross-functional teams.
5. Experience with Asana is highly preferred.

A minimum of 5 years in a similar project management role, particularly in leading large-scale tech software initiatives from inception to implementation.

Bachelor's degree in a relevant field or equivalent work experience.

The annual base salary ranges from $99,790 to $111,530, with potential eligibility for bonuses.

Comprehensive health, dental, and vision plans, superior 401(k) plan, various paid time off programs, employee discounts, life and disability insurance, flexible spending accounts, and an employee referral bonus program.

Sephora's culture is one of inclusivity and innovation, where team members are encouraged to express their individuality and creativity. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, fostering a dynamic environment where employees can thrive and grow. The company values diversity and is dedicated to providing equal opportunities for all.