Sephora Program Manager, Strategy Operations

Toronto • Canada

Wednesday, September 24, 2025

Sephora, a leading beauty retailer, is part of the prestigious LVMH (Louis Vuitton Moët Hennessy) group, known for its commitment to luxury and innovation. Sephora Canada is renowned for its dedication to fostering a diverse and inclusive environment, where creativity and collaboration thrive. As a member of the LVMH family, Sephora offers unparalleled career opportunities and a vibrant community of passionate professionals.

1. Maintain a comprehensive tracker for initiatives, questions, issues, risks, dependencies, and owners across all functions.
2. Identify and flag overlaps, interdependencies, and capacity risks to relevant leaders.
3. Provide structured updates to leadership on active, blocked, or decision-required items.
4. Plan and execute leadership seminars, offsites, quarterly reviews, and visits from global/regional teams.
5. Facilitate leadership discussions to ensure equal voice, clear decisions, and assigned next steps.
6. Translate leadership direction into actionable roadmaps with clear ownership, timelines, and success metrics.
7. Monitor progress and follow up with stakeholders to ensure resolution of items; escalate as necessary.
8. Establish and maintain documentation and communication standards for strategic performance reporting.
9. Conduct assessments of existing processes to identify inefficiencies and propose improvements.
10. Champion optimization governance to support cross-functional collaboration and organizational changes.

1. 5–8 years of experience in program management, business operations, or strategy execution.
2. Proven ability to drive initiatives from discussion to closure on time and to standard.
3. Experience running executive-level meetings and forums with clear outcomes.

1. Strong project management skills in tracking, follow-through, and stakeholder management.
2. Clear written and verbal communication skills; ability to summarize complex inputs into concise outputs.
3. Expertise in streamlining processes to enhance operational efficiency.
4. Proficiency with project management and reporting tools (e.g., PowerPoint, Excel, Smartsheet, Asana, Jira).

5–8 years of experience in program management, business operations, or strategy execution.

Sephora offers a unique culture with access to the global community of LVMH, providing endless career opportunities. Employees benefit from a mix-and-match benefits package, Employee Assistance Program services, and the Well-Being@Sephora program. Additional perks include holidays, time off, a company-wide shutdown week in December, and flexibility to support work-life balance. Employees also enjoy free product gifts and discounts with brand partners.

Sephora Canada is committed to creating an inclusive, diverse, and representative environment where every individual can belong, grow, and build a beautiful career. The company values the spirit of its employees and fosters a culture of innovation, collaboration, and excellence. Sephora is dedicated to equal opportunity and offers accommodations during the recruitment process and employment to ensure accessibility for all.