Sephora Product Owner - Promotion and Loyalty

Neuilly-sur-Seine • France

Monday, February 24, 2025

Sephora, a prestigious brand under the LVMH conglomerate, stands as a global leader in the selective distribution of luxury beauty products. Renowned for its innovative spirit, Sephora fosters an environment that values diversity and creativity, empowering its employees to redefine the future of beauty across 35 markets and over 3,000 stores worldwide.

1. Manage the technical and business backlog for Promotion and Loyalty initiatives.
2. Define the scope of sprints, considering priorities, costs, capacity, and velocity.
3. Decompose features into User Stories in collaboration with Product Managers and Solution Architects.
4. Draft detailed User Stories with comprehensive technical and functional acceptance criteria.
5. Ensure coherence of technical and functional solutions with initial requirements.
6. Support development teams by clarifying specifications and resolving queries.
7. Identify and address impediments affecting sprint commitments.
8. Maintain comprehensive documentation at the User Story level.
9. Develop training materials for end users with Product Manager support.
10. Incorporate team feedback to enhance sprint lifecycle and productivity.

1. Minimum of 5 years of experience in CRM Loyalty and Promotion within an omnichannel context.
2. Familiarity with Promotion and Loyalty Engines, specifically Maxxing Sapphire.

1. Basic technical proficiency in APIs/Webhooks, REST, SAOP web services, SQL Server, PostgreSQL, Google Cloud Platform, React, Node JS.
2. Understanding of delivery fundamentals including Engagement Planning, costing, velocity, technical performance, scalability, and monitoring.
3. Curiosity, autonomy, and proactivity.
4. Knowledge of Agile methodology, preferably SAFe.

At least 5 years in a functional and technical role within a CRM Loyalty and Promotion context.

Sephora offers a dynamic work environment with opportunities for continuous learning and career development, supported by personalized career plans. Employees benefit from working with talented teams and leaders, fostering a culture of innovation and inclusivity.

Sephora's culture is characterized by its commitment to innovation and inclusivity, encouraging employees to express their creativity and individuality. As part of the LVMH family, Sephora promotes a global perspective on beauty, uniting its workforce in a shared mission to transform the beauty industry.