Sephora Personalization & CRM Analytics Manager

Remote • USA

Saturday, November 22, 2025

Sephora, a leading beauty retailer and part of the prestigious LVMH group, is renowned for its commitment to innovation and excellence. As an employer, Sephora fosters an environment where creativity and diversity are celebrated, empowering employees to excel and redefine the future of beauty. With a global presence, Sephora offers unparalleled opportunities for professional growth and development.

1. Strategize and plan new areas of analytical discovery to inform CRM Programs and Personalization testing.
2. Manage the end-to-end A/B testing process across various digital channels to optimize personalization and CRM.
3. Collaborate with channel leads and strategy teams to identify focus areas and deep dive into data for insights.
4. Oversee measurement results of Personalization/CRM A/B tests and present findings to stakeholders.
5. Ensure test designs align with stakeholders' goals and coordinate with marketing teams for accurate execution.
6. Lead quality assurance on data issues and implement timely fixes.

1. Minimum of 4-6 years of experience in B2C marketing and/or client analytics.
2. Bachelor's degree in business, analytics, or a related field preferred.

1. Proficiency in advanced SQL and data visualization tools like Tableau.
2. Experience with A/B testing and BI tools such as Adobe Target.
3. Strong analytical skills with the ability to derive actionable insights from large datasets.
4. Excellent communication skills and ability to present complex data clearly.
5. Ability to manage direct reports and work collaboratively with cross-functional teams.

4-6 years of experience in B2C marketing and client analytics, with expertise in A/B testing and data analysis.

Bachelor's degree in business, analytics, or related field preferred.

The annual base salary range is $128,265.00 - $154,000.00, with potential eligibility for bonuses.

Comprehensive health, dental, and vision plans; superior 401(k) plan; various paid time off programs; employee discounts; life and disability insurance; flexible spending accounts; and an employee referral bonus program.

Sephora's culture is defined by its innovative spirit and commitment to diversity and inclusion. As part of the LVMH family, Sephora encourages creativity and personal growth, providing a dynamic environment where employees can thrive and contribute to the company's global impact. The company values each individual's unique contributions and fosters a supportive workplace where everyone can be their authentic selves.