Sephora Payment and Fraud Data Expert

Neuilly-sur-Seine France

Thursday, January 30, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and excellence in the luxury beauty retail sector. With a global presence spanning 35 markets and over 3,000 stores, Sephora is committed to redefining the future of beauty. As an employer, Sephora fosters an inclusive environment where diversity is celebrated, and creativity is encouraged. The brand invests in the growth and development of its employees, offering personalized career paths and a culture that values empowerment and collaboration.

1. Collect and cleanse data from diverse sources, ensuring precision and completeness, including omnichannel transaction and payment data, chargebacks, and fraud data.
2. Identify trends, patterns, and anomalies in data to detect payment performance issues or fraudulent activities, utilizing statistical methods and machine learning algorithms.
3. Collaborate with Sephora's Data departments to enhance fraud detection capabilities.
4. Develop and monitor key performance indicators (KPIs) related to payment and fraud activities, providing regular reports to senior management.
5. Design, develop, and maintain interactive dashboards using tools like Power BI.
6. Create algorithms and data frameworks to improve real-time alerts for incidents and fraud.
7. Collaborate with internal teams and external partners to refine the fraud prevention model.
8. Provide troubleshooting support for fraud prevention and payment performance issues.
9. Ensure reports are tailored to the needs of various stakeholders, including senior management, finance, and operations teams.
10. Conduct ad-hoc analyses to support investigations or strategic initiatives, offering actionable insights.
11. Continuously improve dashboard functionality and design based on user feedback and evolving business needs.
12. Ensure compliance with relevant regulations and internal security policies, including GDPR.
13. Stay informed about new fraud trends and payment technologies in the European market.

1. Bachelor’s or Master’s degree in a relevant field such as data analysis or finance.
2. Proven experience in data analysis, preferably within the payments or fraud prevention industry.
3. Fluency in English and potentially other European languages.
4. Knowledge of European payment regulations and fraud trends.

1. Proficiency in data analysis tools such as SQL, Power BI, GCP, Lookerstudio, R, and Python.
2. Ability to prioritize and manage multiple tasks in a highly complex work environment.
3. Excellent verbal and written communication skills.
4. Strong analytical, problem-solving, and critical thinking skills.
5. Proactive approach to escalating issues quickly and effectively.
6. Entrepreneurial drive and ability to take initiative.
7. Ability to maintain confidentiality and exercise discretion with sensitive information.
8. Strong relationship and partnership skills.

Proven experience in data analysis, preferably within the payments or fraud prevention industry.

Bachelor’s or Master’s degree in a relevant field (data analysis, finance).

Employees will enjoy working with talented teams, continuous learning opportunities, and a culture that encourages innovation and creativity. Sephora offers a supportive environment that values diversity and inclusivity.

Sephora's culture is deeply rooted in innovation and inclusivity, with a commitment to empowering employees to be their best selves. The company celebrates diversity and fosters an environment where creativity and collaboration thrive. As a leader in the luxury beauty retail sector, Sephora is dedicated to reimagining the future of beauty with a global impact.