Sephora Operations Team Leader

Quebec • Canada

Sunday, October 26, 2025

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Sephora is celebrated for its innovative approach to beauty, offering a diverse range of products and exceptional customer service. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace where creativity and collaboration thrive.

1. Oversee all operational aspects of a specific Sephora store, ensuring excellence in execution and adherence to corporate standards.
2. Manage the operations team, including staffing, stock management, and overall store operations.
3. Coordinate shipping, receiving, merchandise returns, and inventory counts, ensuring compliance with company guidelines and timelines.
4. Supervise visual merchandising to align with corporate standards.
5. Oversee internal and third-party cleaning teams, providing feedback and escalating issues as necessary.
6. Manage supply processes to maintain budget and appropriate levels of store supplies, testers, and samples.
7. Participate in performance management and development within the operations team, providing timely feedback and follow-up.
8. Act as the manager on duty, collaborating with beauty advisors and engaging with customers on the sales floor.
9. Develop budget strategies, demonstrating expertise in store revenue, staffing, payroll processes, and controllable expenses.

1. 1-3 years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Proven ability to influence peers and provide constructive feedback.
2. Excellent store operations skills.
3. Effective time management and problem-solving abilities.

Minimum 3 years of relevant experience in a similar role or equivalent internal experience.

Employees enjoy discounts, complimentary products, and exclusive brand events. Sephora invests significantly in training to develop personalized career plans, supporting professional growth and goal achievement.

Sephora's workplace culture is vibrant and inclusive, encouraging creativity and collaboration among its talented team. Employees are surrounded by industry-leading professionals and benefit from a supportive environment that values innovation and excellence.