Sephora Operations Supervisor

Olive Branch • USA

Tuesday, July 8, 2025

Sephora, a leading beauty retailer, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to excellence and innovation in the luxury sector. As an employer, Sephora is dedicated to fostering an inclusive environment where diversity is celebrated and employees are empowered to reach their full potential. With a global presence, Sephora is at the forefront of the beauty industry, continually redefining the standards of beauty and retail excellence.

1. Oversee daily operations within the Inbound department of the Distribution Center during the 2nd shift.
2. Engage with associates on the operational floor, providing coaching, development, and performance feedback.
3. Supervise a team including Workflow Coordinators and Associates, and manage relationships with temporary staffing agencies.
4. Implement and administer company policies, providing consistent counseling on performance and behavioral issues.
5. Develop and support engagement strategies, ensuring employees receive timely feedback and action plans.
6. Set and communicate clear productivity expectations for team members.
7. Conduct annual performance evaluations for each associate.
8. Prioritize tasks to achieve daily business goals and ensure smooth transition between shifts.
9. Promote a safe working environment, driving safety strategies and accountability.
10. Identify process improvements to enhance efficiency, quality, and service.
11. Assign work, ensure completion, and interpret organizational policies consistently.
12. Resolve complex problems and present solutions to senior leadership.
13. Build trust with business partners by explaining business processes and decision-making approaches.

1. College degree in logistics or related field, or 3-5 years of relevant work experience.
2. Experience with Warehouse Management Systems (WMS), preferably JDA.
3. Working knowledge of MS Office applications: Excel, Word, PowerPoint.

1. Strong interpersonal and communication skills.
2. Ability to manage multiple tasks confidently.
3. Leadership and developmental skills for self and others.
4. Problem-solving and analytical skills.
5. Motivational skills to promote collaboration and accountability.

3-5 years of relevant work experience in operations or logistics, with supervisory responsibilities.

College degree in logistics or related field preferred.

The annual base salary range is $73,100.00 - $81,700.00, with potential eligibility for bonuses.

Sephora offers comprehensive health, dental, and vision plans, a superior 401(k) plan, various paid time off programs, employee discounts, life and disability insurance, flexible spending accounts, and an employee referral bonus program.

Sephora prides itself on a culture of innovation and inclusivity, where creativity is encouraged and diversity is celebrated. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, empowering its team members to be their best and fostering an environment where everyone can thrive.