Sephora Operations Supervisor

Newcastle • UK

Monday, April 28, 2025

Sephora, a distinguished brand within the Selective Distribution sector, is renowned for its commitment to diversity, inclusivity, and empowerment. As part of the LVMH conglomerate, Sephora offers a dynamic and innovative work environment where employees are encouraged to unlock their potential and contribute to the brand's success. Sephora's dedication to fostering a positive and inclusive workplace culture makes it a desirable employer in the luxury retail industry.

1. Supervise, train, and coach Beauty Advisors Operations and store staff on stock organisation, safety procedures, and inventory management.
2. Conduct regular performance evaluations and set clear performance goals.
3. Foster a positive, collaborative, and creative team environment.
4. Support senior store management in managing employee relations issues.
5. Oversee accurate inventory control and ensure stock levels are maintained.
6. Receive, inspect, and process incoming deliveries.
7. Manage stock replenishment to ensure product availability on the sales floor.
8. Monitor loss prevention protocols and conduct regular stock audits.
9. Optimise stockroom procedures and assess operational processes.
10. Collaborate with the store team to ensure product availability and meet customer demand.
11. Maintain an organised stockroom layout.
12. Assist customers with product inquiries and offer expert advice.

1. Proven experience in a leadership or management role within the retail industry.
2. In-depth knowledge of stock management and operational efficiency.
3. Experience with stock management software and proficient computer skills.
4. Strong ability to analyse store performance and drive sales.
5. Excellent communication and interpersonal skills.
6. Knowledge and experience in handling employee relations issues.
7. Strong organisational skills and attention to detail.
8. Flexibility to work evenings, weekends, and holiday seasons.

Proven experience in a leadership or management role within the retail industry, with a focus on stock management and operational efficiency.

Sephora offers a community where authenticity is embraced, and employees are empowered to learn, innovate, and lead. The company provides tools, space, and opportunities for professional growth and fulfillment.

Sephora fosters a culture of empowerment, learning, and growth, where diversity is celebrated, and inclusivity is a core value. The company is committed to creating an environment where employees can thrive and contribute to the brand's success.